7 Tips For Writing Powerful B2B
Direct Response Copy
by Keith Smiley
There’s a simple formula you can
use to write more effective Business-To-Business, or B2B
copy, that generates leads and makes sales. This formula
is similar to what most successful copywriters use when
writing 5 to 20 pages of business-to-consumer direct mail
packages.
However, most business-to-business sales
letters selling high tech products or services tend to be
about 1 to 2 pages long. Sometimes they can be
longer. This
means you have to put together a compelling sales message
using as few words as possible. Because
business-to-business prospects don’t have the time to read
long sales letters so you have to quickly and concisely
communicate your offer to them.
This formula can also be used to
write persuasive business-to-business lead- generating
sales letters, ad copy, self mailers, brochures, and
other marketing materials designed to generate responses,
leads and sales. These 7 tips can help you write B2B copy
that converts prospects in to buyers. They are:
- Attract Attention With
A Benefit-Oriented Or Curiosity-Arousing
Headline
When your prospect opens
your letter, reads your print ad, or clicks on your e-mail,
the very first thing they see is your headline. It must
reach out, grab him or her, and lead them into the
copy.
According To Advertising
Legend David Ogilvy, the headline is the most important
part of an ad. On average, five times as many
people read the headline as read the body
copy.
Unfortunately, some writers
try to write headlines that are just cute or clever. Others
try to pack too much information into the
headline. As a result, it gets too complicated
and
that weakens
it.
Headlines for B2B products and services
must be clear, concise and to the point.
Effective headlines can also identify your
prospect’s needs and their problems, and then shows how your
product will help solve their problem.
You can also use the words FREE or No-Risk
Guarantee in your headlines.
Your headline should hook your prospect’s
interest, entices them with a benefit, and urges them to
read on.
- Engage The Reader’s
Interest By Identifying A Problem The Reader Has Or A
Need That Must Be Filled.
Your lead should be direct and to the
point. It
should immediately identify a problem your prospect may
have.
The direct approach also helps you get to
the point quickly with your copy. Because business buyers
don’t have time to sit and try to figure out what you want
and what you’re trying to say. Don’t waste your
prospect’s time by saying in three paragraphs what could be
said in one sentence.
Give The Buyer All The Information They
Need To Get Interested Enough To Buy, Call For More
Information, Or Order A Brochure.
3. Show That Your Product Or
Service Is The Solution To Your Prospect’s
Problem
Once you’ve attracted your prospect’s
attention by addressing their needs or concerns with your
headline and lead, you must move quickly from the problem to
how your product resolves the problem.
You can do this with a short
transition sentence such as, “Here’s how our patented
widget can solve that problem.” Or you could ask a
question that implies how your product can
help:
“What if you could get guaranteed
protection against hackers in less than 24
hours?”
You also need to keep in mind that if your
product is complicated and difficult to understand you need
to simplify the product description.
For example, if you’re selling chemicals,
pumps, software and other technical or industrial products
you need to help your prospect understand what your product
is and how they will benefit using the
product.
Doing this quickly, clearly and simply
within the first part of your letter or brochure endears you
to the busy executive.
You can also give something away to your
prospect. Give
away some new piece of information or some facts and figures
that are interesting and meaningful to your
prospects.
- Stress
Benefits
A benefit is what your product or service
will do for the reader. Your prospects will mostly
be interested in how your product or service can help them
get their work done faster and easier. In other words, they’re
more interested in the benefits of your product or service,
not in the product or service itself.
A benefit is also what makes your product
or service worth the price you’re asking.
5. Offer Proof To Convince
Skeptical Prospects That You Can Solve Their
Problems
Next you need to prove to your prospects
that the product will do what you say it
will. You do
this by showing your product’s track record,
testimonials, credentials, a list of prestigious clients,
and product benefits.
As I mentioned earlier, when stressing
benefits in your copy, be sure to show how the business
buyer’s life will be easier, have less stress, or will help
them save time and money.
6. Invite Your Prospect’s To
take Action By Placing An Order Or Asking For More
Information
If you’ve done the first five steps
correctly than you’ve got the readers interested in your
product.
Now comes the most important part
of your promotion. Tell the reader what
you want them to do next. Have them call you,
fill out a reply card, or tell them to log on to your web
site.
There are two types of offers that
should be on every business reply card, soft offers and
hard offers.
A soft offer tells the prospect to
check a box that says, “Send me a free catalog or
brochure.”
The hard offer can take two
approaches depending on how your copy is going to be
used. If
your business copy is for a direct sale, then the hard
offer asks for payment right now. And then the product
will be sent out.
But if your copy is used for lead
generation, then the hard offer will state something like
this, “Yes, please have a salesperson contact me as soon
as possible to show me how to protect my computer network
from hackers.”
Good B2B copy persuades readers by
giving them useful information about your
product. The
more facts you include in your copy, the better response
you get.
Having a full file of facts makes good
copy easy.
Simply select the most relevant facts about your product and
describe them in a clear, concise, direct
fashion.
- Give Your Prospects A
Mechanism For Responding
You need to provide a way for your
prospects to contact you. At minimum you should
provide your address and phone number where your prospect
can contact you for more information.
Other response mechanisms you can
add include:
·
Reply Cards
·
Order Forms
·
Fax Numbers
·
Coupons
·
Surveys or
questionnaires
·
E-mail address
·
Website
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